A clear guide to accounts, organisations, purchases, Learning credits and certificates.
Mandragore Academy does not require a subscription. You choose a course, level or learning path available in the catalogue, and your space is then created or updated from your purchase.
Our goal is simple: each Learning Workspace should be linked to a learner or organisation that is genuinely engaged in training, rather than creating empty or unused accounts.
Creation, access and personal use.
No. Your account is created or activated as part of your first purchase.
This avoids creating accounts with no associated training and immediately links your account to the course, pack or learning path you purchased.
Once payment is confirmed, your purchase is linked to your account and the corresponding Learning Workspaces become available in your personal area.
Yes. Your progress is linked to your account. Your account remains personal, however, and your login details must not be shared with other people.
Purchase and assignment of training to several learners.
An organisation is created as part of a first purchase for a company, team or several learners.
The organisation manager then has a space for managing their profile, learners, Learning Workspace portfolio and assignments.
Yes. Purchased Learning Workspaces are added to the organisation’s portfolio and can then be assigned to the relevant learners.
The supervisor account is intended for the organisation manager. It allows them to manage learners, assign purchased Learning Workspaces, view Workspaces still available in the organisation’s portfolio and monitor progress on assigned training.
The supervisor can see Learning Workspaces that have not been started, are in progress or are completed, follow certificates obtained and manage additional training needs.
The supervisor does not complete lessons, Knowledge Checks or quizzes on behalf of learners: each learner’s progress remains individual.
Yes. The organisation area shows progress for assigned Learning Workspaces while leaving learning activities, Knowledge Checks and quizzes to the learner.
Training without a mandatory subscription.
No. Mandragore Academy is based on purchases of training and Learning Workspaces.
You buy what you need, with no mandatory platform subscription.
Yes, when the catalogue offers that option. You can also choose packs or broader learning paths when available.
For what happens after purchase, see “How are payments handled?”.
Payments are processed by Stripe. Once payment is confirmed, your purchase is recorded and your account is created automatically.
During this first account creation, you set your password. You can then access your personal area, retrieve your invoice and open the Learning Workspace or Workspaces you purchased.
For an organisation, the supervisor account is created automatically following the first purchase. It can then be used to manage learners and assign the purchased Learning Workspaces.
Why they exist and how they are sized.
Learning credits represent a pedagogical usage allowance associated with your Learning Workspace.
The amount is determined using an average usage per lesson and the pedagogical interactions available, such as consultation, conversational guidance, deeper exploration and other Workspace features.
They are therefore not minutes, a monthly subscription or a fixed number of questions.
Credits link consumed resources to a Learning Workspace and its user, helping preserve individual and controlled use of the service.
Combined with a named account, access control and activity tracking, they help limit abusive account sharing or use by third parties.
A credit is not, by itself, proof of identity. It is one part of a broader set of protection and monitoring mechanisms designed to secure platform use.
Not every lesson generates exactly the same level of interaction. One lesson may be studied quickly, while another may lead to more questions or deeper exploration.
Mandragore Academy therefore sizes the initial allowance using an average pedagogical usage rather than imposing an artificially identical quota on every lesson.
When a Learning Workspace is eligible for a top-up, you can add credits without buying the training again. Your progress and learning history remain attached to the same Workspace.
Your learning environment.
It is the environment where you follow lessons, explore concepts in greater depth, interact with conversational guidance, use available resources and track your progress.
Yes. Your learning progress is linked to your account and the relevant Learning Workspace.
A learning progression leading to the final course quiz.
Each lesson includes a Knowledge Check designed to verify understanding of the concepts studied. It allows learners to check their knowledge progressively throughout the training and serves as preparation for the final course quiz.
This check is separate from the final course quiz, which covers all the concepts addressed and validates the learning acquired across the whole course.
Knowledge Checks therefore support learning lesson by lesson, while the final quiz assesses overall mastery of the course.
Lesson → Knowledge Check → following lessons → Final course quiz → Certificate
Knowledge Checks prepare the learner for the final quiz. To obtain the course certificate, the learner must meet both conditions:
Passing the final quiz alone is not enough. Likewise, completing all lessons without passing the final quiz does not qualify for the course certificate.
Yes. The final quiz may be available during your learning path. However, to obtain the course certificate, both conditions still apply: 100% of lessons completed and the final quiz passed with the required minimum score.
Personal access that should be protected.
No. A learner account is intended for individual use. Progress, credits, quizzes and certificates are linked to that personal use.
Use the login or password reset features available on the site. If the problem persists, use the contact form below.
The platform is regularly improved to strengthen learning, monitoring, support and service quality. Here are the main updates introduced on 15 September 2026.
A question before buying, or an issue with your account, invoice, organisation or Learning Workspace? Send us a message.