Change Management — Conduire et ancrer durablement le changement

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Change Management — Catalog

Choose a course or a pack to get started.

Each course brings together 8 interactive lessons in a Learning Workspace designed to turn knowledge into operational skills. Guided lessons, practical cases, dynamic quizzes, conversational support, and progress tracking let you learn effectively, at your own pace. The 15 courses follow a level-by-level progression, from understanding human and organizational change to building a lasting, enterprise-wide Change Management capability.

🎓 15 courses • 📘 120 interactive lessons • ⏱️ 45 to 75 hours of conversational training

5 levels: Level 1 — 9,90 € excl. VAT Level 2 — 12,90 € excl. VAT Level 3 — 15,90 € excl. VAT Level 4 — 18,90 € excl. VAT Level 5 — 24,90 € excl. VAT

Best offer

Complete Pack — Change Management

🎓 Certificate : "Professional Change" 247,50 €

📚 15 courses 📖 120 lessons ⏱ 45 to 75 h ⚡ 1800 credits included

142,90 € excl. VAT

Savings : 104,60 €

Change Foundations and Diagnosis Pack 3 courses

🎓 Certificate : Change — Foundations and Diagnosis

📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 240 credits included

29,70 €

22,90 excl. VAT

Savings : 6,80 €

01 Level 1

Understand human and organizational change

understand why a technically successful transformation can fail if people don't actually change their practices

Understand the difference between delivering a project and achieving adoption Distinguish current state, future state and transition Understand change at the individual and collective level Identify adoption, usage, proficiency and benefit realization Discover ADKAR as an individual change model Discover Prosci's three-phase organizational approach Place Kotter and professional frameworks without relying on a single method Workshop: diagnose why a technically successful change isn't adopted

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included

02 Level 1

Analyze impacts and readiness for change

identify who needs to change, what actually changes, and how ready populations are to absorb the transformation

Define the populations actually impacted by the change Analyze impacts on processes, tools, roles and responsibilities Analyze impacts on skills and behaviors Assess the intensity and criticality of impacts Assess a population's readiness Analyze change history and absorption capacity Prioritize adoption risks and support needs Workshop: produce an actionable impact and readiness matrix

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included

03 Level 1

Map stakeholders and build sponsorship

identify influence, impact, buy-in and responsibilities, then turn the sponsor into a visible and effective driver of change

Identify internal and external stakeholders Assess influence, impact, buy-in and decision power Build a dynamic stakeholder map Distinguish sponsor, coalition, managers and relays Define the expected behaviors of an effective sponsor Prepare the sponsor's messages, visibility and decisions Build a coalition and address areas of weak support Workshop: produce a sponsorship and stakeholder engagement plan

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included

Strategy and Mobilization Pack 3 courses

🎓 Certificate : Change — Strategy and Mobilization

📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 300 credits included

38,70 €

28,90 excl. VAT

Savings : 9,80 €

04 Level 2

Build a change management strategy

turn the diagnosis into a coherent, prioritized Change strategy aligned with expected outcomes

Turn diagnosis and impacts into Change objectives Define the adoption outcomes being sought Segment populations and prioritize interventions Define the sponsorship, engagement and communication approach Define the training and upskilling approach Define the relay network, measurement and reinforcement Build governance, risks and a Change roadmap Workshop: defend a Change strategy in front of the transformation committee

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included

05 Level 2

Communicate and engage stakeholders

design targeted communication that helps each population understand, take a stance and act

Segment audiences by impact and concerns Define what each population needs to understand, believe and do Choose the right sender for each message Build a credible change narrative Choose channels, frequency and the right moments Organize listening, feedback and two-way communication Measure understanding, reception and engagement Workshop: build a targeted, measurable communication plan

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included

06 Level 2

Understand and address resistance to change

diagnose the causes of resistance and choose fitting interventions instead of treating every objection as a communication problem

Understand resistance as information to diagnose Identify visible signals and root causes Address lack of understanding and loss of meaning Address perceived losses, status and conflicts of interest Address overload, fatigue and lack of capacity Address lack of trust and past experiences Recognize when resistance reveals a flaw in the solution Workshop: build an intervention plan for several forms of resistance

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included

Adoption and Upskilling Pack 3 courses

🎓 Certificate : Change — Adoption and Upskilling

📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 360 credits included

47,70 €

35,90 excl. VAT

Savings : 11,80 €

07 Level 3

Train and prepare users for new practices

turn impacts into skill needs and prepare populations to actually work in the new environment

Turn impacts into skill needs by role Define learning objectives and mastery criteria Build learning paths tailored to populations Choose formats, materials and practice environments Create exercises and scenarios close to real work Validate mastery and ability to perform new tasks Organize coaching, support and post-training follow-up Workshop: build an adoption-focused upskilling plan

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included

08 Level 3

Mobilize sponsors, managers and relay networks

turn frontline leaders and ambassadors into true drivers of adoption and field feedback

Clarify the sponsor's role throughout the transformation Prepare managers to champion change locally Equip managers to listen to and coach their teams Identify and select change champions Build a relay network and its operating rules Facilitate communities, rituals and field feedback Address inconsistencies between central messages and local reality Workshop: launch a relay network able to accelerate adoption

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included

09 Level 3

Measure adoption and reinforce new behaviors

measure actual usage, proficiency and embedding of new practices, then trigger appropriate corrective actions

Distinguish Change activities, outputs and adoption outcomes Define real usage indicators Measure proficiency, errors and support needs Measure abandonment of old practices and compliance Segment adoption by population, site or role Identify the causes of insufficient adoption Build reinforcement, recognition and corrective actions Workshop: build an adoption dashboard and decide on actions

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included

Complex Transformations Pack 3 courses

🎓 Certificate : Change — Complex Transformations

📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 420 credits included

56,70 €

42,90 excl. VAT

Savings : 13,80 €

10 Level 4

Lead change in digital, ERP and AI transformations

adapt change management to technology transformations that alter tools, processes, roles, skills and responsibilities

Identify the specific human impacts of an ERP program Prepare adoption and business readiness before go-live Support CRM, Cloud and digital transformations Address automation, task redistribution and new roles Support the introduction of generative AI Address trust, control and accountability with AI agents Prepare hypercare, support and stabilization of new usage Workshop: build the Change strategy for an ERP and AI transformation

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included

11 Level 4

Support organizational, cultural and working-mode change

act on roles, structures, behaviors and organizational mechanisms when change goes beyond introducing a new tool

Analyze the impacts of a reorganization Support the evolution of roles and responsibilities Manage team mergers and new working interfaces Address shifts in power, status and professional identity Define a target culture through observable behaviors Identify systems, processes and rewards that reinforce culture Support new ways of collaborating and managing Workshop: turn a cultural ambition into a concrete action plan

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included

12 Level 4

Manage multiple changes, saturation and organizational fatigue

assess the cumulative impact of transformations and arbitrate the portfolio based on populations' real absorption capacity

Understand change load, capacity and saturation Map simultaneous initiatives Identify collisions on the same populations Measure peak periods and fatigue risks Prioritize and sequence initiatives Coordinate several Change teams and their calendars Build the trade-offs to present to leadership Workshop: rebalance a portfolio of changes that has become unsustainable

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included

Professional Change Management Mastery Pack 3 courses

🎓 Certificate : Change — Professional Change Management Mastery

📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 480 credits included

74,70 €

48,90 excl. VAT

Savings : 25,80 €

13 Level 5

Integrate Change Management, project and transformation

synchronize solution delivery, business readiness, adoption and transition to operations without confusing project management and change management

Distinguish project governance, Change governance and shared areas Align project milestones and adoption milestones Integrate impacts and readiness into preparation decisions Synchronize testing, training, communication and cutover Define go/no-go criteria tied to business readiness Organize go-live, hypercare and user support Transfer accountability and measurement to operations Workshop: build an integrated project, Change and operations transition plan

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included

14 Level 5

Build organization-wide Change Management capability

evolve change management from an isolated project practice into a durable, measurable organizational capability

Define what an organizational Change capability is Choose a common framework without rigidifying transformations Build roles, governance and a community of practice Create a Change Center of Excellence suited to the organization Standardize templates, indicators and knowledge capitalization Assess Change maturity and internal skills Steer the portfolio and continuous improvement of Change capability Workshop: design the roadmap for an enterprise Change capability

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included

15 Level 5

Full professional change management project

design, execute and defend a complete Change strategy for a complex enterprise transformation

Scope the ERP, automation and AI transformation Produce an impact assessment, readiness and stakeholder map Build sponsorship, coalition and Change strategy Build communication, engagement and resistance management Build training, relay network and support Define adoption indicators, saturation and reinforcement actions Prepare go-live, sustainment, governance and transition to operations Final workshop: present and defend the complete change management strategy

📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included