ChatGPT — Small & Medium Businesses
15 courses designed for small and medium businesses to save time, structure day-to-day operations and deploy practical, measurable ChatGPT use cases.
ChatGPT is a cross-functional professional tool used to analyze, write, summarize, structure information, support decisions, produce deliverables, automate selected tasks and assist day-to-day business activities. The ChatGPT Core pathway builds the shared foundation: onboarding, prompting, context, documents, analysis, productivity, automation, API usage and advanced capabilities. From this foundation, the role-based pathways adapt methods, examples, deliverables, risks and use cases to real professional practices: Accounting & Finance, Project Managers & PMO, Consultants & Business Analysts, Developers, HR & Recruitment, Sales, Managers, Marketing & Communication, Small Businesses and SAP. The goal is not to repeat the same course ten times, but to turn general ChatGPT skills into capabilities directly usable in each profession.
Designed for small and medium businesses looking for practical gains rather than extra technology overhead, this pathway focuses on usable workflows. The 15 courses cover administration, sales, marketing, customer service, commercial documents, data analysis, budgeting, hiring, procedures, automation, management dashboards and lightweight security rules.
🎓 15 courses • 📚 120 interactive lessons • ⏱️ 45–75 hours of conversational learning
⭐ Best value
Complete Bundle — 15 ChatGPT courses
GPT01 → GPT15 · 3,000 credits included
142,90 € excl. VAT
Savings : 104,60 €
29,70 €
22,90 excl. VAT
Savings : 6,80 €
Identify the right ChatGPT use cases for a small business
Select use cases that deliver measurable value for a small or mid-sized company
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
No specific prerequisite. Familiarity with everyday professional digital tools is recommended.
- Map repetitive tasks
- Assess frequency and time spent
- Define permitted data
- Workshop: build an AI use-case prioritization matrix
- Select use cases that deliver measurable value for a small or mid-sized company
- Identify day-to-day pain points
- Select quick wins
- Workshop: build an AI use-case prioritization matrix
3 to 5 h
9,90 € excl. VAT
Build a simple, reusable prompting method
Standardize requests without creating an over-engineered prompt system
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Define the objective
- Specify constraints
- Create reusable templates
- Workshop: build 5 reusable business prompt templates
- Standardize requests without creating an over-engineered prompt system
- Add useful context
- Choose the output format
- Workshop: build 5 reusable business prompt templates
3 to 5 h
9,90 € excl. VAT
Organize administrative work
Reduce the time spent on routine writing and office administration
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Draft emails
- Summarize documents
- Prepare internal forms
- Workshop: streamline a week of administrative work
- Reduce the time spent on routine writing and office administration
- Prepare business letters
- Build checklists
- Workshop: streamline a week of administrative work
3 to 5 h
9,90 € excl. VAT
38,70 €
28,90 excl. VAT
Savings : 9,80 €
Sell and prospect more effectively
Improve sales preparation and personalization without losing a human approach
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Define target customers
- Write outreach messages
- Handle objections
- Workshop: build a lightweight sales process
- Improve sales preparation and personalization without losing a human approach
- Prepare prospecting activity
- Prepare a sales meeting
- Workshop: build a lightweight sales process
3 to 5 h
12,90 € excl. VAT
Local marketing and content
Build a consistent local presence with limited resources
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Define brand messages
- Write social posts
- Repurpose content
- Workshop: produce one month of content
- Build a consistent local presence with limited resources
- Build an editorial calendar
- Prepare a newsletter
- Workshop: produce one month of content
3 to 5 h
12,90 € excl. VAT
Customer service and recurring responses
Standardize customer responses while keeping clear human escalation paths
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Classify customer requests
- Adapt tone to the situation
- Define escalation cases
- Workshop: build a customer-response toolkit
- Standardize customer responses while keeping clear human escalation paths
- Build a response library
- Prepare complaint responses
- Workshop: build a customer-response toolkit
3 to 5 h
12,90 € excl. VAT
47,70 €
35,90 excl. VAT
Savings : 11,80 €
Quotes, proposals and sales documents
Produce consistent, verified commercial documents more efficiently
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Structure a quote
- Define exclusions
- Check prices and data
- Workshop: produce a complete sales proposal
- Produce consistent, verified commercial documents more efficiently
- Write the scope
- Tailor the proposal to the customer
- Workshop: produce a complete sales proposal
3 to 5 h
15,90 € excl. VAT
Analyze Excel data, sales and expenses
Use straightforward business data to support better decisions
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Prepare a data file
- Analyze sales
- Compare periods
- Workshop: build a management dashboard
- Use straightforward business data to support better decisions
- Check data quality
- Analyze expenses
- Workshop: build a management dashboard
3 to 5 h
15,90 € excl. VAT
Prepare budgets and cash forecasts
Build simple, transparent scenarios for budgeting and cash management
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- List cash flows
- Forecast cash
- Define alert thresholds
- Workshop: build a cash forecast
- Build simple, transparent scenarios for budgeting and cash management
- Build a budget
- Test scenarios
- Workshop: build a cash forecast
3 to 5 h
15,90 € excl. VAT
56,70 €
42,90 excl. VAT
Savings : 13,80 €
Recruit and onboard
Prepare a structured hiring process without automating the hiring decision
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Write a job description
- Prepare the interview
- Prepare onboarding
- Workshop: build a recruitment toolkit
- Prepare a structured hiring process without automating the hiring decision
- Create a job posting
- Summarize factual notes
- Workshop: build a recruitment toolkit
3 to 5 h
18,90 € excl. VAT
Document procedures and know-how
Turn tacit practices into clear, transferable operating procedures
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Identify a critical process
- Write the procedure
- Create a checklist
- Workshop: formalize a key procedure
- Turn tacit practices into clear, transferable operating procedures
- Observe the real steps
- Document exceptions
- Workshop: formalize a key procedure
3 to 5 h
18,90 € excl. VAT
Automate simple workflows
Combine ChatGPT with existing tools while keeping practical safeguards in place
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Identify a repetitive workflow
- Define inputs and outputs
- Track results
- Workshop: design a simple automation
- Combine ChatGPT with existing tools while keeping practical safeguards in place
- Separate deterministic and AI steps
- Handle errors
- Workshop: design a simple automation
3 to 5 h
18,90 € excl. VAT
74,70 €
48,90 excl. VAT
Savings : 25,80 €
Run the business with dashboards
Focus on a small set of useful indicators instead of excessive reporting
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Define objectives
- Collect data
- Define thresholds
- Workshop: produce an owner-manager dashboard
- Focus on a small set of useful indicators instead of excessive reporting
- Choose essential KPIs
- Analyze trends
- Workshop: produce an owner-manager dashboard
3 to 5 h
24,90 € excl. VAT
Security, privacy and lightweight governance
Put realistic AI rules in place for a small organization
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Identify sensitive information
- Manage accounts and access
- Train the team
- Workshop: write a one-page AI policy
- Put realistic AI rules in place for a small organization
- Define prohibited data
- Prevent fraud and phishing
- Workshop: write a one-page AI policy
3 to 5 h
24,90 € excl. VAT
Complete professional project — Small Business
Build a pragmatic, measurable 90-day AI adoption plan for a small or mid-sized business
Course information
SME owners, managers and staff who want to integrate ChatGPT pragmatically into day-to-day business operations.
A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.
- Audit tasks and priorities
- Create templates and procedures
- Deploy a management use case
- Final workshop: present the 90-day roadmap
- Build a pragmatic, measurable 90-day AI adoption plan for a small or mid-sized business
- Select 3 use cases
- Deploy an administrative use case
- Final workshop: present the 90-day roadmap
3 to 5 h
24,90 € excl. VAT