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ChatGPT — Small & Medium Businesses

15 courses designed for small and medium businesses to save time, structure day-to-day operations and deploy practical, measurable ChatGPT use cases.

Designed for small and medium businesses looking for practical gains rather than extra technology overhead, this pathway focuses on usable workflows. The 15 courses cover administration, sales, marketing, customer service, commercial documents, data analysis, budgeting, hiring, procedures, automation, management dashboards and lightweight security rules.

🎓 15 courses • 📚 120 interactive lessons • ⏱️ 45–75 hours of conversational learning

Preview of a lesson in the Learning Workspace
Level 1 — 9,90 € excl. VAT Level 2 — 12,90 € excl. VAT Level 3 — 15,90 € excl. VAT Level 4 — 18,90 € excl. VAT Level 5 — 24,90 € excl. VAT

⭐ Best value

Complete Bundle — 15 ChatGPT courses

GPT01 → GPT15 · 3,000 credits included

🎓 Certificate : "ChatGPT — Complete — Small Business" 247,50 €
📚 15 courses 📖 120 lessons ⏱ 45 to 75 h ⚡ 1800 credits included

142,90 € excl. VAT

Savings : 104,60 €

Level 1 Bundle 3 courses Niveau 1
🎓 Certificate : ChatGPT — Level 1
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 240 credits included

29,70 €

22,90 excl. VAT

Savings : 6,80 €

01 Level 1

Identify the right ChatGPT use cases for a small business

Select use cases that deliver measurable value for a small or mid-sized company

Map repetitive tasks Identify day-to-day pain points Assess frequency and time spent Prioritize by value and risk Select quick wins Define permitted data Measure the current baseline Workshop: build an AI use-case prioritization matrix
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included
02 Level 1

Build a simple, reusable prompting method

Standardize requests without creating an over-engineered prompt system

Define the objective Add useful context Specify constraints Provide examples Choose the output format Create reusable templates Test across several cases Workshop: build 5 reusable business prompt templates
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included
03 Level 1

Organize administrative work

Reduce the time spent on routine writing and office administration

Draft emails Prepare business letters Summarize documents Create meeting notes Build checklists Prepare internal forms Organize action tracking Workshop: streamline a week of administrative work
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included
Level 2 Bundle 3 courses Niveau 2
🎓 Certificate : ChatGPT — Level 2
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 300 credits included

38,70 €

28,90 excl. VAT

Savings : 9,80 €

04 Level 2

Sell and prospect more effectively

Improve sales preparation and personalization without losing a human approach

Define target customers Prepare prospecting activity Write outreach messages Build a value proposition Prepare a sales meeting Handle objections Track opportunities Workshop: build a lightweight sales process
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included
05 Level 2

Local marketing and content

Build a consistent local presence with limited resources

Define brand messages Build an editorial calendar Write social posts Create web pages Prepare a newsletter Repurpose content Measure simple performance indicators Workshop: produce one month of content
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included
06 Level 2

Customer service and recurring responses

Standardize customer responses while keeping clear human escalation paths

Classify customer requests Build a response library Adapt tone to the situation Create an FAQ Prepare complaint responses Define escalation cases Check commitments made to customers Workshop: build a customer-response toolkit
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included
Level 3 Bundle 3 courses Niveau 3
🎓 Certificate : ChatGPT — Level 3
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 360 credits included

47,70 €

35,90 excl. VAT

Savings : 11,80 €

07 Level 3

Quotes, proposals and sales documents

Produce consistent, verified commercial documents more efficiently

Structure a quote Write the scope Define exclusions Present options Tailor the proposal to the customer Check prices and data Create a reusable template Workshop: produce a complete sales proposal
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included
08 Level 3

Analyze Excel data, sales and expenses

Use straightforward business data to support better decisions

Prepare a data file Check data quality Analyze sales Analyze margins Analyze expenses Compare periods Create useful charts Workshop: build a management dashboard
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included
09 Level 3

Prepare budgets and cash forecasts

Build simple, transparent scenarios for budgeting and cash management

List cash flows Build a budget Forecast cash Identify seasonality Test scenarios Define alert thresholds Document assumptions Workshop: build a cash forecast
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included
Level 4 Bundle 3 courses Niveau 4
🎓 Certificate : ChatGPT — Level 4
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 420 credits included

56,70 €

42,90 excl. VAT

Savings : 13,80 €

10 Level 4

Recruit and onboard

Prepare a structured hiring process without automating the hiring decision

Write a job description Create a job posting Prepare the interview Build a criteria scorecard Summarize factual notes Prepare onboarding Create a 30-day plan Workshop: build a recruitment toolkit
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included
11 Level 4

Document procedures and know-how

Turn tacit practices into clear, transferable operating procedures

Identify a critical process Observe the real steps Write the procedure Add control points Document exceptions Create a checklist Test with a new user Workshop: formalize a key procedure
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included
12 Level 4

Automate simple workflows

Combine ChatGPT with existing tools while keeping practical safeguards in place

Identify a repetitive workflow Separate deterministic and AI steps Define inputs and outputs Add validation Handle errors Track results Measure actual benefit Workshop: design a simple automation
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included
Level 5 Bundle 3 courses Niveau 5
🎓 Certificate : ChatGPT — Level 5
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 480 credits included

74,70 €

48,90 excl. VAT

Savings : 25,80 €

13 Level 5

Run the business with dashboards

Focus on a small set of useful indicators instead of excessive reporting

Define objectives Choose essential KPIs Collect data Build a simple dashboard Analyze trends Define thresholds Prepare the monthly review Workshop: produce an owner-manager dashboard
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included
14 Level 5

Security, privacy and lightweight governance

Put realistic AI rules in place for a small organization

Identify sensitive information Define prohibited data Manage accounts and access Review content before sending Prevent fraud and phishing Train the team Create an incident procedure Workshop: write a one-page AI policy
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included
15 Level 5

Complete professional project — Small Business

Build a pragmatic, measurable 90-day AI adoption plan for a small or mid-sized business

Audit tasks and priorities Select 3 use cases Create templates and procedures Deploy a sales use case Deploy an administrative use case Deploy a management use case Measure gains and risks Final workshop: present the 90-day roadmap
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included