ChatGPT Claude AI Machine Learning AI Agents & Agentic Systems ← Artificial Intelligence
ChatGPT pathways: ChatGPT Core Accounting & Finance Project Managers & PMO Consultants & Business Analysts Software Developers HR & Recruitment Sales & Business Development Managers & Team Leaders Marketing & Communications Small & Medium Businesses SAP Professionals

ChatGPT — Sales & Business Development

15 courses for strengthening prospecting, sales preparation, qualification, proposals, negotiation support and account follow-up with ChatGPT.

ChatGPT is a cross-functional professional tool used to analyze, write, summarize, structure information, support decisions, produce deliverables, automate selected tasks and assist day-to-day business activities. The ChatGPT Core pathway builds the shared foundation: onboarding, prompting, context, documents, analysis, productivity, automation, API usage and advanced capabilities. From this foundation, the role-based pathways adapt methods, examples, deliverables, risks and use cases to real professional practices: Accounting & Finance, Project Managers & PMO, Consultants & Business Analysts, Developers, HR & Recruitment, Sales, Managers, Marketing & Communication, Small Businesses and SAP. The goal is not to repeat the same course ten times, but to turn general ChatGPT skills into capabilities directly usable in each profession.

This pathway turns ChatGPT into a sales preparation and execution assistant without replacing the customer relationship or commercial judgment. The 15 courses cover targeting, prospecting, qualification, discovery, proposals, objection handling, negotiation support, pipeline follow-up, key accounts, reporting and continuous improvement.

🎓 15 courses • 📚 120 interactive lessons • ⏱️ 45–75 hours of conversational learning

Preview of a lesson in the Learning Workspace
Level 1 — 9,90 € excl. VAT Level 2 — 12,90 € excl. VAT Level 3 — 15,90 € excl. VAT Level 4 — 18,90 € excl. VAT Level 5 — 24,90 € excl. VAT

⭐ Best value

Complete Bundle — 15 ChatGPT courses

GPT01 → GPT15 · 3,000 credits included

🎓 Certificate : "ChatGPT — Complete — Sales & Business Development" 247,50 €
📚 15 courses 📖 120 lessons ⏱ 45 to 75 h ⚡ 1800 credits included

142,90 € excl. VAT

Savings : 104,60 €

Level 1 Bundle 3 courses Niveau 1
🎓 Certificate : ChatGPT — Level 1
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 240 credits included

29,70 €

22,90 excl. VAT

Savings : 6,80 €

01 Level 1

Use ChatGPT in sales

Define sales use cases that improve quality without damaging the customer relationship

Map the sales cycle Identify tasks suitable for AI assistance Prepare context without prohibited data Avoid fake personalization Verify facts about the prospect Define tone-of-voice rules Keep commercial accountability with the salesperson Workshop: build an AI usage policy for sales
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

No specific prerequisite. Familiarity with everyday professional digital tools is recommended.

Learning objectives
  • Map the sales cycle
  • Prepare context without prohibited data
  • Define tone-of-voice rules
  • Workshop: build an AI usage policy for sales
Target skills
  • Define sales use cases that improve quality without damaging the customer relationship
  • Identify tasks suitable for AI assistance
  • Verify facts about the prospect
  • Workshop: build an AI usage policy for sales
Estimated duration

3 to 5 h

Price

9,90 € excl. VAT

02 Level 1

Define ICP and segmentation

Build actionable segments from real, explicit qualification criteria

Define the customer problem being solved Identify relevant industries and company sizes Choose qualification criteria Build ICP profiles Distinguish signals from assumptions Prioritize segments Prepare messaging by segment Workshop: produce a sales segmentation
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Define the customer problem being solved
  • Choose qualification criteria
  • Prioritize segments
  • Workshop: produce a sales segmentation
Target skills
  • Build actionable segments from real, explicit qualification criteria
  • Identify relevant industries and company sizes
  • Distinguish signals from assumptions
  • Workshop: produce a sales segmentation
Estimated duration

3 to 5 h

Price

9,90 € excl. VAT

03 Level 1

Prepare prospecting

Turn a list of target accounts into a focused outreach plan

Research useful public information Identify hypotheses about customer needs Prepare the outreach angle Write a short email Write a LinkedIn message Build a multichannel sequence Avoid spam and fabricated references Workshop: prepare 5 personalized outreach approaches
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 80 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Research useful public information
  • Prepare the outreach angle
  • Build a multichannel sequence
  • Workshop: prepare 5 personalized outreach approaches
Target skills
  • Turn a list of target accounts into a focused outreach plan
  • Identify hypotheses about customer needs
  • Write a LinkedIn message
  • Workshop: prepare 5 personalized outreach approaches
Estimated duration

3 to 5 h

Price

9,90 € excl. VAT

Level 2 Bundle 3 courses Niveau 2
🎓 Certificate : ChatGPT — Level 2
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 300 credits included

38,70 €

28,90 excl. VAT

Savings : 9,80 €

04 Level 2

Qualify an opportunity

Structure the information required before investing further sales effort

Clarify the problem and business impact Identify stakeholders Understand the decision process Explore budget and constraints Identify urgency and alternatives Identify the risk of no decision Document missing information Workshop: qualify a complete opportunity
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Clarify the problem and business impact
  • Understand the decision process
  • Identify the risk of no decision
  • Workshop: qualify a complete opportunity
Target skills
  • Structure the information required before investing further sales effort
  • Identify stakeholders
  • Identify urgency and alternatives
  • Workshop: qualify a complete opportunity
Estimated duration

3 to 5 h

Price

12,90 € excl. VAT

05 Level 2

Prepare a discovery meeting

Ask better questions and avoid jumping into a product demonstration too early

Define the meeting objective Build open-ended questions Explore the current situation and impacts Identify success criteria Prepare follow-up questions Take structured notes Summarize without distorting Workshop: build a discovery-call guide
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Define the meeting objective
  • Explore the current situation and impacts
  • Take structured notes
  • Workshop: build a discovery-call guide
Target skills
  • Ask better questions and avoid jumping into a product demonstration too early
  • Build open-ended questions
  • Prepare follow-up questions
  • Workshop: build a discovery-call guide
Estimated duration

3 to 5 h

Price

12,90 € excl. VAT

06 Level 2

Build a value proposition

Connect customer outcomes to business challenges with evidence and explicit limitations

Identify expected gains Distinguish features from benefits Quantify with explicit assumptions Adapt the message to the stakeholder role Select available proof Avoid unverifiable promises Build short and long pitches Workshop: formulate three value propositions
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 100 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Identify expected gains
  • Quantify with explicit assumptions
  • Avoid unverifiable promises
  • Workshop: formulate three value propositions
Target skills
  • Connect customer outcomes to business challenges with evidence and explicit limitations
  • Distinguish features from benefits
  • Select available proof
  • Workshop: formulate three value propositions
Estimated duration

3 to 5 h

Price

12,90 € excl. VAT

Level 3 Bundle 3 courses Niveau 3
🎓 Certificate : ChatGPT — Level 3
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 360 credits included

47,70 €

35,90 excl. VAT

Savings : 11,80 €

07 Level 3

Write proposals and commercial offers

Produce clear, differentiated and consistent sales documents

Structure a proposal Restate confirmed needs Present solution and scope Define assumptions and exclusions Present pricing and options Add verified proof and references Prepare the next step Workshop: produce a complete commercial proposal
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Structure a proposal
  • Present solution and scope
  • Add verified proof and references
  • Workshop: produce a complete commercial proposal
Target skills
  • Produce clear, differentiated and consistent sales documents
  • Restate confirmed needs
  • Present pricing and options
  • Workshop: produce a complete commercial proposal
Estimated duration

3 to 5 h

Price

15,90 € excl. VAT

08 Level 3

Handle objections

Prepare factual responses while uncovering the real cause behind an objection

Classify objections Distinguish objections from conditions Reframe before answering Respond with evidence Handle price objections Handle risk objections Know when not to overpromise Workshop: build an objection-handling library
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Classify objections
  • Reframe before answering
  • Handle risk objections
  • Workshop: build an objection-handling library
Target skills
  • Prepare factual responses while uncovering the real cause behind an objection
  • Distinguish objections from conditions
  • Handle price objections
  • Workshop: build an objection-handling library
Estimated duration

3 to 5 h

Price

15,90 € excl. VAT

09 Level 3

Negotiate methodically

Prepare options, concessions and boundaries before entering the negotiation

Define objectives and walk-away point Identify negotiable variables Build scenarios Prepare conditional concessions Analyze each party’s interests Document points of agreement Avoid unauthorized commitments Workshop: prepare a complex negotiation
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 120 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Define objectives and walk-away point
  • Build scenarios
  • Document points of agreement
  • Workshop: prepare a complex negotiation
Target skills
  • Prepare options, concessions and boundaries before entering the negotiation
  • Identify negotiable variables
  • Analyze each party’s interests
  • Workshop: prepare a complex negotiation
Estimated duration

3 to 5 h

Price

15,90 € excl. VAT

Level 4 Bundle 3 courses Niveau 4
🎓 Certificate : ChatGPT — Level 4
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 420 credits included

56,70 €

42,90 excl. VAT

Savings : 13,80 €

10 Level 4

Manage accounts and expansion

Grow the customer relationship from demonstrated value rather than generic upselling

Map the account and stakeholders Track customer objectives Identify expansion signals Prepare a business review Build the account plan Detect churn risk Coordinate the internal team Workshop: produce an account plan
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Map the account and stakeholders
  • Identify expansion signals
  • Detect churn risk
  • Workshop: produce an account plan
Target skills
  • Grow the customer relationship from demonstrated value rather than generic upselling
  • Track customer objectives
  • Build the account plan
  • Workshop: produce an account plan
Estimated duration

3 to 5 h

Price

18,90 € excl. VAT

11 Level 4

CRM and data hygiene

Turn notes and interactions into usable CRM data without inventing missing fields

Standardize call notes Extract actions and deadlines Update CRM fields Detect missing data Avoid fabricated enrichment Prepare the next action Check duplicates and consistency Workshop: clean up a CRM pipeline
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Standardize call notes
  • Update CRM fields
  • Prepare the next action
  • Workshop: clean up a CRM pipeline
Target skills
  • Turn notes and interactions into usable CRM data without inventing missing fields
  • Extract actions and deadlines
  • Avoid fabricated enrichment
  • Workshop: clean up a CRM pipeline
Estimated duration

3 to 5 h

Price

18,90 € excl. VAT

12 Level 4

Forecasting and pipeline management

Analyze the sales pipeline cautiously and make forecasting assumptions explicit

Define sales stages Check stage-exit criteria Analyze opportunity aging Identify at-risk deals Build forecast scenarios Compare forecast with actuals Identify risk-reduction actions Workshop: produce a pipeline review
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 140 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Define sales stages
  • Analyze opportunity aging
  • Compare forecast with actuals
  • Workshop: produce a pipeline review
Target skills
  • Analyze the sales pipeline cautiously and make forecasting assumptions explicit
  • Check stage-exit criteria
  • Build forecast scenarios
  • Workshop: produce a pipeline review
Estimated duration

3 to 5 h

Price

18,90 € excl. VAT

Level 5 Bundle 3 courses Niveau 5
🎓 Certificate : ChatGPT — Level 5
📚 3 courses 📖 24 lessons ⏱ 9 to 15 h ⚡ 480 credits included

74,70 €

48,90 excl. VAT

Savings : 25,80 €

13 Level 5

Customer success and retention

Use AI to structure adoption, value tracking and renewal planning

Prepare customer onboarding Define adoption objectives Build checkpoints Analyze feedback Prepare a QBR Identify churn risk Build a renewal plan Workshop: produce a customer success plan
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Prepare customer onboarding
  • Build checkpoints
  • Identify churn risk
  • Workshop: produce a customer success plan
Target skills
  • Use AI to structure adoption, value tracking and renewal planning
  • Define adoption objectives
  • Prepare a QBR
  • Workshop: produce a customer success plan
Estimated duration

3 to 5 h

Price

24,90 € excl. VAT

14 Level 5

Compliance, ethics and commercial trust

Avoid AI uses that undermine customer trust or regulatory compliance

Identify permitted data Respect prospecting rules Avoid fabricated evidence and testimonials Never invent customer references Protect customer information Define human review for outbound messages Track commercial commitments Workshop: audit an AI-assisted sales sequence
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Identify permitted data
  • Avoid fabricated evidence and testimonials
  • Define human review for outbound messages
  • Workshop: audit an AI-assisted sales sequence
Target skills
  • Avoid AI uses that undermine customer trust or regulatory compliance
  • Respect prospecting rules
  • Protect customer information
  • Workshop: audit an AI-assisted sales sequence
Estimated duration

3 to 5 h

Price

24,90 € excl. VAT

15 Level 5

Complete professional project — Sales

Manage an opportunity from prospecting through closing and customer follow-up

Define the ICP and target account Prepare prospecting Run discovery Qualify the opportunity Build the value proposition Write the offer and handle objections Prepare negotiation and CRM follow-up Final workshop: present the complete sales plan
📚 8 lessons ⏱ 3 to 5 h 🎯 Quiz included ⚡ 160 credits included
Course information
Target audience

Sales professionals, account managers, business developers and sales leaders who want to use ChatGPT across the sales cycle.

Prerequisites

A working knowledge of the foundations covered earlier in the pathway is recommended. This course builds on concepts introduced in previous courses.

Learning objectives
  • Define the ICP and target account
  • Run discovery
  • Write the offer and handle objections
  • Final workshop: present the complete sales plan
Target skills
  • Manage an opportunity from prospecting through closing and customer follow-up
  • Prepare prospecting
  • Build the value proposition
  • Final workshop: present the complete sales plan
Estimated duration

3 to 5 h

Price

24,90 € excl. VAT